Dear Valued Customer,
To protect your personal information and financial security, {shop name} will never request your bank account details, credit card numbers, passwords, or verification codes via phone calls, text messages, emails, or social media for any reason.
If you receive any calls, messages, or notifications claiming to be from {shop name} and requesting financial or account-related information, please remain alert and do not follow any instructions. In such cases, we recommend contacting {shop name} directly through our official channels for verification, or reporting the matter to your local Police Department.
Please be cautious of fraudsters who may alter phone numbers, impersonate companies, banks, or judicial authorities, or send messages containing unfamiliar links, QR codes, or social media invitations. Do not click on unknown links or respond to suspicious messages.
Common scam tactics include claims such as “duplicate orders,” “incorrect installment settings,” or “abnormal transactions”, followed by requests to perform online banking or ATM operations. If a call involves bank-related matters, contact your bank directly using the official phone number on your card or bank website. Any request asking you to operate accounts or disclose sensitive information should be refused immediately.
For your safety, we also recommend:
Changing your passwords regularly
Using strong passwords with a mix of uppercase and lowercase letters and numbers
Avoiding logging into accounts on public or shared computers
Your privacy and security are extremely important to us. Thank you for your continued trust and support.
